Medicare Advantage Members

Welcome to your Member Resources page. Below you will find information about your plan, as well as links to our newsletter and member portal. If you have any questions please contact Customer Service.

Florida Hospital SunSaver (HMO-POS) and Florida Hospital Explorer (HMO-POS) Plans

Click on the links below to find detailed information about your plan benefits including premiums, copayments, coinsurance, member rights and responsibilities, coverage limitations, in-network providers and pharmacies, and prescription drugs.

Employer Group Plans

Click on the links below to find detailed information about your plan benefits including premiums, copayments, coinsurance, member rights and responsibilities, coverage limitations, in-network providers and pharmacies, and prescription drug information.

Important Information for All Medicare Advantage Members


How to contact Medicare

Visit www.medicare.gov, or call 1-800-MEDICARE (1-800-633-4227), 24 hours a day, seven days a week (TTY/TDD: 1-877-486-2048 for the hearing impaired).

How to contact Medicare

Our Customer Service Representatives are dedicated to personally solving any problems you may have with us and our providers to your full satisfaction. If you prefer to contact the Centers for Medicare and Medicaid Services (CMS) directly, please visit Medicare's web site:


Y0089_MP4672FH APPROVED 07/23/2015
Last updated: 06/12/2015