Contact Us

You can contact Health First Health Plans' Customer Service Department with any questions or comments by phone, mail, in person, or online.

Medicare members:

For further assistance, call Customer Service toll-free at 1-800-716-7737 (TTY/TDD relay: 1-800-955-8771) weekdays from 8 a.m. to 8 p.m. and Saturdays from 8 a.m. to noon. From October 1-February 14, we're available seven days a week from 8 a.m. to 8 p.m.

Commercial & Individual members:

For further assistance, call Customer Service toll-free at 1-855-443-4735 (TTY/TDD relay: 1-800-955-8771) weekdays from 8 a.m. to 6 p.m.

  Toll Free TDD/TTY Relay
Medicare Advantage
1-800-716-7737
1-800-955-8771
Medigap
1-855-443-4735
1-800-955-8771
Medicare PDP
1-855-737-4347
1-800-955-8771
Group HMO & POS
1-800-716-7737
1-800-955-8771
Group PPO
1-855-443-4735
1-800-955-8771
Individual PPO
1-855-443-4735
1-800-955-8771
For General Information
1-800-716-7737
1-800-955-8771

Visit our Brevard office weekdays from 8 am to 5 pm or send us mail at:

Health First Health Plans
6450 US Highway 1
Rockledge, Florida 32955
Find us on the map

Visit our new Indian River County office weekdays from 8:30 am to 5 pm

2040 Treasure Coast Plaza in Vero Beach
Find us on the map

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Last updated: 10/01/2014