Health First Internet resources on the World Wide Web provides a wide
range of resources and facilities for the communication, dissemination,
and processing of information that is of fundamental importance to the
academic, research, and administrative functions of the Health First system
and its clinical entities. Health First, Inc. supports open access to
electronic communication and information. Nevertheless, the preservation
of an open computing and communications environment requires adherence
by users to a set of standards and policies for the responsible use of
computing systems, software, and telecommunication networks as described
in this rule.
- Members of the Health First system generally are free to utilize computing
hardware and software and communicate and access information on telecommunication
networks as necessary to perform their responsibilities and are subject
to the appropriate use of these resources as described.
- Electronic information accessible to the Health First associates or
medical staff through telecommunication networks that are stored in
or processed on Health First computer facilities shall be afforded the
same First Amendment protections as the equivalent of printed information.
Specifically, such information shall not be censored or restricted on
the basis of its content, origin, background, or views of the individual
who created or communicated the information.
- Certain types of information, such as pornography or obscene material,
are not entitled to First Amendment protection under the United States
Constitution, regardless of whether the information is printed or electronic.
Use of Information and Electronic Resources
Members and associates within the Health First system shall use information
resources responsibly in accordance with this rule.
- Health Firsts computing and telecommunication resources shall
not be used to impersonate another individual or misrepresent authorization
to act on behalf of other individuals or Health First. All messages
stored in or transmitted through Health First computers and telecommunication
networks must correctly identify the sender. Users shall not modify
the original attribution of electronic mail messages or postings and
shall not send anonymous messages.
- The computing and telecommunication resources of Health First shall
not be used to make unauthorized or illegal use of the intellectual
property of others. Users shall not transmit to others or display images,
sounds, or messages that reasonably could be perceived as harassing,
invasive, or otherwise unwanted.
- Health First computers and telecommunication resources shall not be
used to attempt to read or copy electronic information belonging to
others, or decrypt or translate encrypted information, unless such action
has been expressly authorized, in writing, by the owner(s) or copyright
holder(s) of the information.
- Health First does not warrant that data or other information will
be retained for any specified period of time on Health Firsts
computer network system. Users shall be responsible to make appropriate
backup copies of all needed data to protect against the potential of
loss. Likewise, each computer or telecommunications system administrator
shall make accurate and timely backup copies of essential files and
data to protect against information loss, or to be used as needed to
facilitate disaster recovery. Media containing all backup or archival
recordings of information from Health Firsts computer systems
shall be stored in a secure and environmentally sound location separate
from the system from which the information was obtained.
- Management of and access to Health First administrative data shall
be in accordance with procedures described in the Health First Operations
Manual available on the Health First intranet (Inside Health First).
Computer users shall comply with all applicable laws and regulations
governing the use of computer and telecommunication technology, specifically
Chapter 815, Florida Statutes, Computer Crimes Act, and Title 18, United
States Code, Electronic Communications Privacy Act of 1986.
- Health First network computing resources shall be used in a manner
consistent with Chapter 815, Florida Statutes, Computer Crimes Act,
and Title 18, United States Code, Electronic Communications Privacy
Act of 1986. Unauthorized or fraudulent use of Health First computing
or telecommunication resources can result in felony prosecution as provided
for in Florida Statutes, Chapter 775, Florida Criminal Code.
- The computing and telecommunication resources of Health First shall
be used only for purposes directly related to, or in support of, the
academic, research, or administrative activities of Health First administrative
staff or of its medical staff and affiliated physicians. These resources
shall not be used for commercial or other for profit purposes without
express written approval from the Director of Information Technology.
- Owners of computer accounts shall be responsible for all use made
on the accounts. Account owners shall prevent unauthorized use by others,
and report intrusions or any other inappropriate activity to the system
administrators in a timely manner. Users shall be required to change
their passwords on a regular basis.
- Users shall not attempt to undermine the security or the integrity
of computing systems or telecommunication networks and shall not attempt
to gain unauthorized access. Users shall not use any computer program
or device to intercept or decode passwords or similar access control
information. If security breaches are observed or suspected, they shall
be immediately reported to the appropriate IT system administrator or
IT support personnel as well as local or federal authorities.
- Users shall not intentionally damage or disable computing or telecommunications
equipment or software.
- Users shall ensure that software acquisition and utilization adheres
to the applicable software licenses and copyright law, and is consistent
with Health First software policies. Users shall maintain documentation
sufficient to prove that all software installed on any computer workstation
assigned to them has been legally obtained and is installed in conformance
with the applicable license(s). Backup copies of software shall be made
only if expressly permitted by the applicable license(s). Software managers
and unit administrators shall ensure that the workstation of any employee
who reports to them has been acquired and is operated in accordance
with this rule and applicable Health First policy. In addition, managers
and administrators shall provide software users reporting to them written
documentation defining responsibilities for appropriate use.
- To maintain proper functioning of computer and networking hardware
and software, system administrators and individual users shall take
reasonable steps to ensure their computing facilities are free of viruses
or other destructive software. Information on computer viruses and virus
detection and eradication software is available from the Information
- Users of Health First computing facilities and telecommunications
networks shall use these resources prudently, and avoid making excessive
demands on these facilities in a manner that would knowingly impair
the use of these resources by others.
Access and Disclosure of Telecommunications
Access to and disclosure of electronic information shall be governed
by the following rules:
- Health First employees responsible for the management or maintenance
of computer or telecommunications systems may, in the course of their
duties, have access to proprietary information or other information
of a confidential nature, including electronic and voice messages. Professional
ethics dictate that any person having access to proprietary or confidential
- Use that access only to the extent required to discharge the assigned
responsibilities of that persons position
- Not disclose any such information unless it is absolutely required
- Not to use, in any manner, such information or knowledge for personal
- In general, any information residing in computer or telecommunications
storage space allocated to individual users (and not assigned permission
making it routinely accessible to others), as well as copyrighted information,
electronic mail or voice mail message files, and any other information
so designated by appropriate authority, shall be regarded as proprietary
or confidential information, and shall not to be disclosed. It is part
of the duties of each person having access to proprietary or confidential
information, however, to pursue any case of actual or suspected abuse
or misuse of resources. Proper pursuit of such cases shall, in general,
require that person to disclose relevant information to supervisors
or designated investigators.
- Any person having or gaining access to proprietary or confidential
information who is found guilty of violating the above standards of
confidentiality shall be subject to appropriate Health First and statutory
- Users of Health First computing and telecommunication networks shall
be aware that messages sent and received on computing and network resources
are potentially accessible to others through normal system administration
activities, and to the public through public record laws, subpoenas,
decoding, interception, or, other means. Hence, Health First cannot
guarantee complete privacy of electronic communications through electronic
- A Health First employee may read, view, listen to, or otherwise access
electronic messages without the knowledge or consent of the employee
whose messages are being accessed only upon express prior authorization
from the department supervisor or his/her designee or from the president
or his/her designee. Such prior authorization shall be given in writing,
and must clearly state the purpose of granting such access.
- Information access in such instances shall not be disclosed without
prior written authorization from the department supervisor or his/her
designee or from the president or his/her designee. Such prior authorization
to disclose shall be given only in cases involving a possible breach
of system security, a violation of law, a violation of a Health First
rule or policy, or dereliction of duty or responsibility on the part
of a Health First employee.
Use of Telecommunications
Telecommunication networks are intended to be used for appropriate purposes
- Employees shall not send telecommunication messages whose content
is defamatory, or which constitutes a breach of telecommunication security,
or are in violation of Federal, State, or local laws or Health First
rules or policies.
- Telecommunication messages intended for general distribution to all
users shall be reviewed and approved in advance by the appropriate department
head or designee to determine that such information is suitable for
- Chain letters or similar material are prohibited.
- Utilizing electronic systems for improper or unlawful activity, speech,
or graphical presentations involving obscenity and/or pornographic information
- Telecommunication messages are not intended to be permanent. Users
whose telecommunication messages must be retained indefinitely should
retain a copy of such information in printed form if needed for reasons
of permanence or to meet legal requirements.
Enforcement of Rules
Violations of Health First policies shall be referred to the appropriate
Health First officials. Suspected criminal violations of Federal, State,
or local laws shall be reported to the appropriate law enforcement agencies
or any other applicable authorities or agencies. Any violation of
the rules and policies described above generally shall result in immediate
loss of network and computer access privileges.
Definition of Terms
For the purpose of this rule, the following terms are described as follows:
- Telecommunications means all communications made through or
on Health First telephones, electronic mail, radios, facsimile
machines, computer or any other electronic device.
- Health First Communications means all communications that
have a Health First business purpose.
- Personal Communications means all communications that do not
have a Health First business purpose.
- Ownership means telecommunications that are made on or through
Health First equipment or software programs links provided to
employees for their use as employees conducting Health First
- Use of Telecommunication Equipment means telecommunication
equipment provided to employees for their use as employees conducting
Health First business.
- System Administrator means the person responsible for managing
computer and/or fileserver operating systems and application
- Network Administrator means the person responsible for managing
telecommunication network software and hardware infrastructure.
- Information Technology resources means the technology infrastructure
for access and exchange of information, which includes computing
and telecommunications (voice, video, and data) devices and
associated resources to operate, maintain and utilize the technology
- Information Technology Systems Security Officer means the
person responsible for insuring the integrity and security of
Health First information content.
Maintenance of Confidentiality and Release
of General Information and Patient Records
Any information of a medical nature, including patient medical records,
shall be governed by the established rules of Health First as noted
in the Health First Facilities Operations Manuals. Anyone not using
medical information consistent with these established policies will
be held accountable per the existing policies and regulations as
noted in theses manuals and per all governing local, State, and