Patient satisfaction survey results

Cape Canaveral Hospital

Press Ganey compares our scores to those from hospitals across the country to calculate a percentile rank. In this example, patients’ satisfaction with orthopedics and neurosurgery services at Cape Canaveral Hospital reached the 99th percentile, which means we scored higher than 99 percent of other hospitals surveyed. Orthopaedics and neurosurgery were in the 92nd percentile this time last year and have ranked in the 99th percentile for the last 9 months. The overall score is a combination of the responses received about all aspects of the visit including registration, the facility, nursing, physicians, personal issues, and likelihood of recommending the hospital to others.

January-March 2004

The orthopedic/neurosurgery staff at CCH