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Patient satisfaction survey results

Holmes Regional Medical Center

Press Ganey compares our scores to those from hospitals across the country to calculate a percentile rank. In this example, patient’s satisfaction with outpatient radiology services at Holmes Regional Medical Center reached the 91st percentile, which means we scored higher than 91 percent of other hospitals surveyed. The overall score is a combination of the responses received about all aspects of the visit including registration, the facility, the test, personal issues, billing, and likelihood of recommending the hospital to others.

Total  

 91st percentile

 
Registration  

 86th percentile

 
Facility

 92nd percentile

 
Testing

 74th percentile

 
Personal issues

 94th percentile

 
Billing

 92nd percentile

 
Overall

 87th percentile

 

January-March 2004

The radiology staff at HRMC