Chief Human Resources Officer
Paula is accountable to maximize the contributions of every Health First team and associate through the effective and efficient recruitment, employment, assessment, development, engagement, collaboration, and retention of committed, high-performing team members. Her direct responsibilities include human resources operations, talent management, employee relations, education and training, and pastoral care at Health First.
Paula has 27 years of experience in healthcare human resources. She previously served as Network Vice President of Human Resource Effectiveness at SSM Health Care Corporation in St. Louis. Paula began her career at St. John’s Mercy Medical Center as a Compensation and Benefits Analyst in 1986. Since that time, she has held the position of Manager of Compensation & Benefits, Human Resource Director and Regional Recruitment Director. In addition to St. John’s Mercy Medical Center, she also worked for established health systems such as Tenet Healthcare and Missouri Baptist Medical Center, and as an adjunct professor for Webster University.
Paula earned her Master’s in Business Administration with a focus on Human Resources and has a Green Belt Certification in Continuous Quality Improvement (CQI). She is also a certified CQI coach and facilitator and a member of the Society for Human Resource Management.