ROCKLEDGE, FL - Health First Health Plans (HFHP) announces the promotion of Lisa Slattery to the new Vice President of Quality and Integrated Care position.
In her new position, Slattery will be responsible for overseeing HFHP Quality Management and Improvement Programs, Provider Credentialing, Member Appeals and Grievances, Peer Review, Complex Case Management, and other areas. In addition, she also will actively be involved in clinical and operational integration initiatives across the entire Health First organization.
Slattery joined Health First in 1994 as a physical therapist at Holmes Regional Medical Center, and later transferred to Palm Bay Hospital where she managed the Rehabilitative Services Department for four years.
In 2007, Slattery accepted a newly created position at HFHP as the Rehabilitative Services Coordinator, creating clinically-based utilization processes and measures, as well as developing HFHP's Rehabilitation network. Since then she has served as director of Quality and Accreditation, leading HFHP to an "Excellent" Accreditation status and a 4.5-Star national ranking by the National Center for Quality Assurance (NCQA) as well as recognition as one of the top 20 Medicare Advantage Plans in the country.
Strongly committed to excellent patient care, Slattery chairs the systemwide Transitional Post-Acute Care Committee, whose focus is patient safety and satisfaction across the spectrum of care.
In addition to a Physical Therapy degree from the University of Florida, Slattery holds Bachelor of Science degrees in Chemistry and Biochemistry from North Carolina State University. She also obtained a Certified Professional in Healthcare Quality (CPHQ) designation in 2009.